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Splash Vacation and Cruise® Superstars
Our Superstars.
Our Commitment to Excellence.
Our commitment to service excellence is focused entirely on delivering the best possible travel planning experience to singles, couples, families, groups. and business professionals.
It starts with each member of the new Splash team consciously incorporating these principles into our daily activities. In doing so, we are expressing to you, with pride, that we are the only travel organization where educating and creating unique travel experiences for our clients comes first.
We treat the travelers we serve with respect and courtesy at all times.
We demonstrate pride in the client experience and the appearance of our offices.
We respect the unique and individual needs of every client we serve.
We anticipate the wants and needs of the clients we serve and respond with thoughtful and customized vacation and cruise recommendations.
We act to reverse any negative situations as quickly as possible by working to acknowledge, accept and amend them with fairness and immediacy.
We work to actively listen to and communicate with the clients we serve.
Each Splash team member demonstrates a sense of ownership and pride toward the recommendation and results of your travel experience, recognizing that it is a reflection of Splash commitment to create lifelong relationships with the client.
A favor to ask of you...
If we have delivered and exceeded upon our promise, please tell others, it is the greatest compliment you could ever pay us.
If we have fallen short of our commitment please contact me directly. I have, and always will, take personal responsibility to address any request with care and swiftness.
My sincere thanks for your confidence in Splash Vacation and Cruise and Splash Corporate Travel Services.
I wish you a lifetime of travel memories and dreams realized with assistance from our Splash Superstars.
Very truly,
Dean S. Voss
Owner
Jodie Baacke, CTC (Certified Travel Counseler)
President & Group Sales Director
My Experience
25 years
My Awards:
2008 Quota Buster
2008 700 Club
MVP 2008
2009 Quota Buster
2009 700 Club
MVP 2009
2010 700 Club
MVP 2010
What I do when I'm not helping you:
Portrait Painting,
House Remodeling & Decor,
Golfing
Supplier Certifications:
Norwegian Cruise Lines (NCL): Specialist Plus
Sceptre Tours Only Ireland - Emerald Partner Program
The Hyatt Resorts Specialist Program
All Destination Certifications:
Ireland Tourism Board - Shamrock Club
French Government ICTA Certification
Mexico - Riviera Nayarit Education Program
Mexico Tourism Board Certified - Discover Mexico Program
Trinidad & Tobago Destination Specialist
The places I know, tjhe places I go:
Extensively throughout the USA (All tourist areas)
Most of Canada
Greece
Italy
Ireland
Caribbean
Mexico (Acapulco, Puerto Vallarta)
Call Me: 414.529.0800 or 800.366.1985
Email Me: Jo_GoSplashNow.com
Antigua
Bahamas
US & British Virgin Islands
St. Kitts
Mike Edic
Director of Corporate Services
My Experience:
23 Years
What I Do When I'm Not Helping You:
“Referee/Umpire
WIAA certified for football, basketball and softball. Member of EWOA
Member of SEWSA
Blackjack Dealer
Fundraising: Ronald McDonald House
Certifications
Marriott Hotel Sales Specialist
Langham Hotels Specialist
Starwood Loyalty and Brand Education Specialist
Las Vegas “certified”
Budget Smart Agent
Avis Special Agent
Reno – Tahoe Specialist
Bermuda Specialist
Orlando Travel Expert
Atlantis Specialist
Call Me: 414.529.0830 or 800.366.1985
Email Me : mike_gosplashnow.com
Kitty Foster
Professional Travel Consultant
15 years
Cancun Tourist Board
Collecting Wrist Watches
Golf
Playing Cards
Traveling
Bowling
Apple Academy
Palace Resorts
Le Blanc Spa Resort
Wynn Resorts
MGM/Mirage hotels
Sandals
Beaches Resorts
Disney College of Knowledge
Reno / Lake Tahoe
Ski Specialist
The places I know, the places I go:
Domestic:
Las Vegas
Orlando
Hawaii
San Francisco
Los Angeles
Key West
New York
Alaska
Reno
Tahoe
Memphis
New Orleans
Biloxi
Gulf Port
International:
Belize
Cancun (14 times!)
Riviera Maya
Costa Rica
Isla Mujeres
Cabo
Puerta Vallarta
Curacao
Grand Gayman
Jamaica
St Martin
Turks and Caicos
Cozumel
Canada
Email Me : Kitty_gosplashnow.com
Sheri Koch, ACC, DS, PADI
Professional Travel Consultant and Vacation Savings Club™
26 years
Scuba Diving,
Snow Skiing,
Motorcycling,
Ziplining,
Hang Gliding,
White Water Rafting
Museums,
Sightseeing.
Photography
My Destination Certifications:
NEW! Australia Specialist.
Costa Rica Specialist,
Peru Specialist,
Egypt Specialist,
Thailand Specialist,
Philippines Specialist,
Cook Islands Specialist,
KAT Kenya Specialist,
Spain Specialist,
Trinidad and Tobago Specialistt,
Los Cabo Specialist,
Hong Kong Specialist,
Alalska Travel Institute.
Fiji Specialist
Email Me: Sheri_GoSplashNow.com
Industry and Specialty Certifications:
PADI: Master Scuba Diver
ACC: Accredited Cruise Counselor
DS: Destination Specialist
Sue Langhoff, CTC
24 years
- 2009 Special Recognition Award
- 2010 Quotabuster
Reading.
Family time and fun times with my dog.
Collecting Polar Bears (300 and counting).
Mexico--Cancun,Rivieria Maya, Riviera Nayarit Specialist
Cayman Islands Specialist
Puerto Rico Specialist
Panama Specialist
Big Island and Maui, Hawaii Specialist
New Mexico Specialist
USA - All States.
Email Me: Sue_GoSplashNow.com
Australia
England
France
Czech Republic
Caribbean Islands (Cayman Islands, Nassue Bahamas,Jamaica)
Cruisie: Disney Cruise Line (Bahamas, Western Caribbean)
Cruising: Princess Cruises - Baltic Sea, Scandinavia, Russia,Poland.
Outrigger Specialist
Barbara Schumacher
16 Years
I am an avid reader and belong to two bookclubs. I love to travel and the Green Bay Packers.
All 50 states.
New Zealand
China
Europe
Email Me: barbara_gosplashnow.com
My Supplier Certifications:
Princess Cruise Lines - ""Commadore"
Cunard Cruise Line - "Commadore"
Lori Link
Back Office Manager
Email Me: dvoss_gosplashnow.com
Email Me: l ori_gosplashnow.com
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DESTINATION CERTIFICATIONS: Cayman Islands - Certified Specialist, Cook Islands - Certified Specialist, Costa Rica - Certified Specialist, Egypt - Certified Specialist, Fiji - Certified Specialist, French Government ICTA Certification, Hawaii - Certified Specialist, Hong Kong - Certified Specialist, Ireland Tourism Board - Shamrock Club, Las Vegas - Certified Specialist, Mexico - Riviera Nayarit Education Program Graduate, Mexico Tourism, Board Certified - Discover Mexico Program Graduate, New Mexico - Certified Specialist, Orlando Travel - Expert Certified, Riviera Nayarit - Certified Specialist, Trinidad & Tobago Certified - Destination Specialist. INDUSTRY CERTIFIED: ACC: Accredited Cruise Counselor, ARC Certified, DS: Destination Specialist, IATAN Certified, PADI: Master Scuba Diver, Results! Travel Partner, Vacation Savings Club - Exclusive Provider. SUPPLIER CERTIFICATIONS: Apple Vacations - Academy Graduate, Avis - Special Agent Certified, Budget - Smart Agent Certified, Disney College of Knowledge Graduate, Europe Rail - Expert Certification, Funjet Vacations - 500 Club Honor, Hyatt Resorts - Certified Specialist Program, Langham Hotels - Certified Specialist, Marriott Hotel - Certified Specialist, Norwegian Cruise Lines (NCL): Specialist "PLUS" Certified. TRAVEL EXPERIENCE: Alaska, Antigua, Australia, Bahamas, Belize, Cabo, Canada, Cancun, Caribbean, Costa Rica, Cozumel, Curacao, Czech Republic, England, Europe, France, Grand Cayman, Greece, Hawaii, Ireland, Isla Mujeres, Italy, Jamaica, Lake Tahoe, Luxury Cruising, Mexico , Poland, Puerto Vallarta, Reno, Riviera Maya, Russia, Scandinavia, St Martin, St. Kitts, Turks and Caicos, US & British Virgin Islands, USA - all 50 States , Cruise: Azmara Club Cruise, Cruise: Carnival Cruise Line, Cruise: Celebrity, Cruise: Costa Cruises, Cruise: Crystal Cruises, Cruise: Cunard Cruises, Cruise: Disney Cruise Line, Cruise: Holland America, Cruise: MSC Cruise: Norwegian Cruise Line, Cruise: Oceania, Cruise: Princess Cruises, Cruise: Regent Seven Seas, Cruise: Royal Caribbean Cruise Line, Cruise: Viking River Cruise, Cruise: Windstar.
2011
